Job Summary:
The Female Hostess serves as the first point of contact for guests, providing a warm and professional welcome to ensure an exceptional dining experience. She manages guest seating, reservations, and coordination between the front and service teams, maintaining the high standards of hospitality expected from an international restaurant brand.
Key Responsibilities:
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Greet and welcome guests with a friendly and engaging attitude.
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Manage reservations, guest seating, and waiting lists efficiently using the restaurant’s system.
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Maintain an organized and professional reception and dining area.
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Communicate guest preferences and special requests to the service team.
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Support the restaurant’s service flow by coordinating with waitstaff and management.
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Handle guest inquiries, complaints, and feedback courteously and promptly.
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Uphold brand image and appearance standards at all times.
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Assist in promoting special events, menus, and loyalty programs