Customer Services Specialist📣 Job Ad

Join ChampionX as a Customer Service Representative!

ChampionX has an immediate need for a Customer Service Representative based in Dammam, Saudi Arabia. In this role, you will manage customer inquiries, coordinate logistics activities, and ensure timely order processing. Your strong communication, organizational, and multitasking skills will be key to your success.

What You Will Do:

• Follow safety policies and support a culture of safety.
• Enter customer orders accurately and provide timely confirmation to customers.
• Monitor open purchase and sales orders daily for timely processing.
• Liaise with the Credit team to resolve credit and delivery holds.
• Improve service levels by ensuring on-time delivery.
• Maintain organized filing systems and records for audit purposes.

Qualifications:

• Strong communication and interpersonal skills.
• 2 years of experience in similar industrial fields.
• Fluency in English, Arabic is an advantage.
• Strong Microsoft Office skills, especially in Excel and PowerPoint.

About ChampionX:
ChampionX is a leader in providing chemistry programs and services for the oil and gas industry. Join us to be part of a company that values diversity and the contribution of all employees to achieve success.

Join KunSports as a Customer Services Specialist!
We are looking for enthusiastic individuals to join our dynamic team in customer service. If you have a passion for sports and enjoy working with people, this is the job for you!

Responsibilities:

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

Requirements:

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

Please send your resume to our email.

Join our Dynamic Team as a Sales Engineer!
As a Sales Engineer in Dammam, you will be responsible for driving sales of complex machinery and technical products. Your role will leverage your advanced technical expertise and strong business acumen.

Key Responsibilities:

• Collaborate closely with the sales team to identify potential business opportunities and develop targeted strategies.
• Conduct detailed needs assessments with clients to understand their technical requirements.
• Develop and present product demonstrations and proposals to clients.
• Negotiate contract terms ensuring alignment with company objectives.
• Provide technical support during installation and maintenance phases.
• Maintain strong relationships with existing clients, offering ongoing support and upselling.
• Stay updated on industry trends and competitor products.
• Prepare technical presentations and training sessions.
• Coordinate with engineering teams for custom requirements.
• Submit regular sales reports and forecasts.

Qualifications:
We're looking for candidates with a Bachelor’s degree in Engineering (Mechanical, Electrical, or Industrial is preferred). A Master's degree or MBA can be an advantage.

Experience:

• A minimum of 5 years in technical sales, with a proven track record of exceeding targets.
• Extensive knowledge of machinery technical aspects.

Competencies:

• Strong technical and engineering knowledge.
• Exceptional sales and negotiation skills.
• Excellent communication and presentation abilities.
• High self-motivation and organizational skills.
• Proficiency in CRM and Microsoft Office.
• Willingness to travel extensively.