Health Services & Hospitals Management Technician📣 Job Ad

Job Description:
Providing technical support to the administration manager in health services and hospitals and performing any other tasks assigned.

Main Duties and Tasks:
- Monitoring the availability of therapeutic services in coordination with the relevant organizational units.
- Providing necessary support to the administration manager in health services and hospitals and executing any other tasks assigned to him.
- Providing technical support in the periodic follow-up of performance indicators and preparing reports on achievement rates in the department and submitting them to the administration manager.
- Strengthening relationships with internal and external partners to ensure the provision of services according to the highest standards for health services and hospitals.
- Monitoring the annual needs of hospitals for inventory materials and medical equipment, and following up on their provision.

Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability