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Join Red Sea Global as a Customer Care Representative!

At DMC, a subsidiary of Red Sea Global, we pride ourselves on delivering exceptional service to our guests from initial inquiries to final bookings. Our dedicated customer care team operates around the clock to enhance the guest experience through seamless logistics and high-quality support.

Job Purpose:
Assist in delivering exceptional service by coordinating logistics, managing guest interactions, and ensuring service quality across departments.

Job Responsibilities:

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

Technical Competencies:

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

Be the Change. Join the World’s Most Visionary Developer.

Coastal Contracting Company, a proud subsidiary of Red Sea Global, stands apart with its unwavering commitment to quality craftsmanship, excellence, and exceptional service. Trusted with challenging and creative projects, we deliver a wide range of services through a meticulous and innovative approach to project management.

Since our inception, we have been dedicated to transforming ideas into reality while maintaining our commitment to both people and the planet. As a purpose-driven company, we actively contribute to Saudi Arabia’s Vision 2030 and lead the global movement toward regenerative tourism – ensuring a sustainable and prosperous future for generations to come.

Job Purpose:
The Assistant Commercial Manager is a key member of the Commercial Shared Services team, responsible for providing cross-functional commercial and contractual support to all operating divisions of the construction company. This role works closely with the Commercial Manager – Shared Services to ensure the accurate administration of contracts, support in the preparation of cost reports, and assist in the commercial risk management across the organization.

Job Responsibilities:

• Support the Commercial Manager in overseeing commercial aspects of projects across all divisions.
• Assist in the administration of contracts, including the review and interpretation of tender documents, agreements, and contract terms.
• Prepare and verify interim payment certificates for suppliers and subcontractors in compliance with contract terms.
• Assist in compiling and reviewing monthly cost reports, project expenditure, and cash flow forecasts.
• Provide support in the evaluation of variations, claims, additional works, and changes for inclusion in financial reporting.
• Collaborate with divisional teams to ensure consistent application of commercial standards and controls.
• Ensure adherence to corporate policies, procedures, and governance across all commercial activities.
• Follow company QA/QC protocols in all commercial documentation and reporting.

Qualifications and Experience:

• Bachelor’s Degree in Quantity Surveying, Construction Management, or a related field.
• 1–5 years of relevant commercial or contract administration experience in a construction environment.
• At least 2 years of Middle East experience preferred.
• Proficient in Candy Software (CCS); minimum 1 year of hands-on experience.
• Familiarity with SAP or similar ERP systems is an advantage.
• Knowledge of standard methods of measurement (*, SMM7, NRM, CESMM).
• Understanding of major forms of contract (FIDIC, NEC, JCT).
• Committed to meeting tight deadlines and willing to go the extra mile to ensure timely and high-quality deliverables.
• Strong sense of ownership and accountability in supporting key commercial functions.
• Strong analytical and commercial acumen.
• Ability to communicate clearly and professionally with internal stakeholders and external partners.
• Proactive, detail-oriented, and capable of working under minimal supervision in a fast-paced, multi-project environment.