Sales Manager

Maqntik is a Saudi company specialized in organizing events, conferences, and advertising

- Required: Expert in government project sales

Terms and Requirements:
- Experience working on Etimad platform, Murkaz, Tender
- Previous practical experience in preparing technical and financial offers on the mentioned platforms, and has previous dealings and implemented projects.
- Good knowledge of government procurement systems.
- Experience in project management
- Ability to analyze technical specifications and provide competitive offers.
- High organizational skills and the ability to work within a team

Location/Working Hours:
- North of Riyadh
- Full-time / On-site
- From Sunday to Thursday from 9 AM to 5 PM

Fields of Projects to Apply for and Quote:
- Organizing events and exhibitions
- Visual production
- Supplying furniture/furnishings/electrical appliances
- Printing, stationery, and advertising
- Information technology

• Develop and execute strategic sales plans to acquire new clients in the BPO/CX domain.
• Build and manage a high-performing sales pipeline, from lead generation to contract closure.
• Identify target sectors (*, telecom, retail, banking, government) and create tailored outreach strategies.
• Lead commercial discussions, pricing models, and contract negotiations.
• Represent the company at key industry events, conferences, and client meetings.
• Collaborate with prospects to understand their CX challenges, operational goals, and digital maturity.
• Design customized BPO and CX solutions that align with client needs.
• Prepare and present compelling proposals, presentations, and demonstrations.
• Coordinate responses to RFPs/RFIs and support the bid management process.
• Work with operations, workforce, and technology teams to ensure solution feasibility and delivery.
• Liaise with marketing to build brand visibility and lead generation campaigns.
• Provide feedback to service design, operations, and product teams to improve solution offerings.
• Monitor market trends, competitor activities, and CX innovations to refine GTM strategies.
• Track key sales and pre-sales metrics, pipeline status, and conversion ratios.
• Prepare periodic sales forecasts, performance dashboards, and business reviews.

• Bachelor’s degree in business, Marketing, or relevant field (MBA is a plus).
• 6+ years of experience in sales and pre-sales in the CX/BPO or contact center industry.
• Solid understanding of contact center operations, workforce management, and digital CX technologies.
• Proven success in B2B sales, especially in the GCC region.
• Strong communication, presentation, and stakeholder management skills.
• Fluent in English; Arabic is highly desirable.

• Experience working with government entities, telecoms, financial institutions, or large enterprises.
• Familiarity with platforms like Genesys, Avaya, Cisco, CRMs, and Salesforce.
• Knowledge of public sector procurement and bidding in Saudi Arabia is a strong advantage.
• Good experience in using Etimad platform.