img
SalarySalarySR 3,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Malqa, Riyadh

Black Diamond Company announces the availability of a job vacancy for the position of:
Customer Service Employee

📝 Tasks and Responsibilities:
•Receiving customer calls and responding to their inquiries.
•Following up on orders and coordinating between departments.
•Providing the necessary support to customers and solving problems to ensure their satisfaction.
•Entering data and documenting information in an organized manner.

✅ Requirements:
•High school diploma as a minimum (preferably a diploma or bachelor's degree).
•Proficiency in effective communication skills and customer service.
•Proficiency in using computers and Microsoft programs.
•Ability to work under pressure and adhere to deadlines.

🎯 Benefits:
•A competitive salary to be determined after the interview.
•A professional work environment.
•Opportunities for development and career growth.

📩 Interested applicants should send their CV to the email:
[Write your company email]

Or via WhatsApp:
Zero five three eight eight seven six zero three nine

Requirements

  • Requires 2-5 Years experience
  • Intermediate in English

Similar Jobs

Call Center Agent

Tobys Estate

SR 4,500 / Month dotFull-time

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

  • Handle and resolve customer complaints efficiently and effectively.

  • Provide accurate information about products, services, policies, and promotions.

  • Process orders, applications, forms, and requests.

  • Maintain customer records by updating account information in the system.

  • Escalate complex issues to the appropriate department or supervisor when necessary.

  • Follow up with customers to ensure their concerns are fully resolved.

  • Collect and report customer feedback to improve service quality.

  • Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

  • High school diploma or equivalent (Bachelor’s degree preferred).

  • Proven experience in customer service or related field.

  • Strong communication, problem-solving, and active listening skills.

  • Ability to remain calm and professional under pressure.

  • Proficiency in using customer service software, CRM systems, and MS Office.

  • Strong multitasking and organizational abilities.

  • Fluency in [English/Arabic languages].

Working Conditions:

  • Based in Riyadh.

  • Night shift.

  • One day off per week.

  • May require weekends or public holidays depending on business ****

breifcase2-5 years

locationAl Malqa, Riyadh

22 days ago

Call Center Agent

SALA Medical Company

SR 4,000 - 5,000 / Month dotFull-time
A customer service representative is required to work in the call center of a leading company in the field of medical clinics, where the job requires communicating with customers with high professionalism, answering their inquiries, and solving their problems. The job includes the following tasks: receiving phone calls, recording and documenting customer requests in the system, following up on complaints until resolved, and coordinating with the relevant departments to ensure the best service is provided. We are looking for someone with excellent communication skills, the ability to work under pressure, proficiency in using computers, and previous experience in customer service.

breifcase2-5 years

locationAl Malqa, Riyadh

about 2 months ago

Call Center Agent

Majorelle

SR 5,500 - 5,950 / Month dotFull-time
Job vacancy in the banking sector (affiliated with the Investment Fund) 💼 Job title: Customer Service Representative (Call center) Educational qualification: Diploma or higher

breifcase0-1 years

locationAl Yasmeen, Riyadh

17 days ago

You may also like