Quality Specialist📣 Job Ad

Join our team as a Quality Specialist at Tamimi Commercial! We are seeking a dedicated professional responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards.

Key Responsibilities:

• Quality Monitoring & Inspection: Perform regular checks on commercial products and services, ensuring they meet company quality standards and specifications. Collaborate with suppliers and vendors to address quality concerns.
• Customer Complaint Handling: Investigate and analyze customer complaints related to product quality or service. Identify root causes and work with relevant teams to implement corrective actions to prevent recurrence.
• Documentation & Compliance: Ensure all documentation related to quality standards, audits, and corrective actions is accurately maintained. Support compliance with applicable regulations, industry standards, and company policies.
• Process Improvement: Support continuous improvement initiatives by analyzing data, identifying areas for enhancement, and suggesting process adjustments to improve efficiency, reduce costs, and increase customer satisfaction.
• Supplier & Vendor Management: Work closely with the purchasing team to assess and monitor supplier quality performance, ensure supplier compliance with company standards, and support supplier audits.
• Training & Support: Provide training to the employees and support teams on quality standards, policies, and procedures. Promote a quality-focused culture across departments to enhance awareness and commitment.

Key Performance Indicators (KPIs):

• Customer Complaint Resolution Time: Achieve an average resolution time of 7 working days for customer complaints.
• Product Return Rate: Maintain a product return rate of X% (set by management) or below.
• Compliance Rate: Ensure 100% compliance with regulatory and company quality standards.
• Supplier Quality Compliance: Achieve X% (set by management) of suppliers meeting company quality standards consistently.
• Process Improvement Initiatives: Successfully implement X (set by management) quality improvement initiatives per year.

Minimum Qualifications:

• Education: Diploma or bachelor’s degree in a related field.
• Experience: Minimum 1-2 years of experience in quality assurance, compliance, or a similar role in a commercial or retail environment.
• Certifications: Certification as a Certified Quality lead audit, Certified Quality Technician, or similar is preferred.

Knowledge, Skills, and Abilities:

• Technical Knowledge: Familiarity with quality management systems (QMS), ISO standards, and data analysis tools.
• Skills: Strong analytical skills, problem-solving, and attention to detail with the ability to work across various departments.
• Abilities: Capable of managing multiple tasks effectively and working in a fast-paced commercial environment.

Language & Communication Skills:

• Language Requirements: Fluent in English; proficiency in additional languages is a plus.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with internal teams and external partners.

Join Amazon's MENA Grocery Team!
Are you ready to be part of an innovative and high-impact business that is transforming customer perspectives on grocery shopping? The MENA Grocery team is looking for a Quality Specialist & Business Intelligence to ensure the quality of our fresh produce operations.

Key Responsibilities:

• Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during inbound processes.
• Reject damaged or defective items and maintain accurate records of rejections.
• Conduct audits on quality during picking & packing processes.
• Monitor packaging standards throughout operations.
• Provide training to store and hub associates on quality and standard operating procedures (SOPs).
• Engage actively in process improvement initiatives for better operational efficiency.

Desired Qualifications:

• Bachelor's degree.
• Strong written and verbal communication skills.
• HACCP certification and knowledge of food safety standards.
• Experience with fresh produce quality specifications.

Additional Skills:

• Detail-oriented with excellent accuracy in data handling.
• Problem-solving skills to identify and implement improvements.
• Ability to work in a fast-paced environment and effectively communicate with stakeholders.

If you are looking for a fulfilling career where you can make a difference in customer satisfaction and operational excellence, apply now!

Join Kalada Chemical Solutions LLC as a Sales Specialist in Chemical Materials!
We are looking for a dynamic and motivated sales specialist to enhance our customer base and elevate our sales presence in the market. In this role, you will be responsible for designing and implementing a strategic sales plan that fosters growth and achieves sales targets.

Key Responsibilities:

• Develop and execute a comprehensive sales plan to expand our customer base and increase sales.
• Manage and lead the sales team while fostering strong client relationships.
• Consult with retailers to enhance sales-boosting activities.
• Monitor market trends and analyze competitors to identify new business opportunities.
• Provide regular performance reports and sales forecasts to management.

To succeed in this role, you must have a strong background in chemical sales, with at least 6 years of experience. We value teamwork, motivation, and the ability to analyze market conditions effectively. Join us to make a significant impact on our growth and success!