Customer Services Specialist📣 Job Ad

Join AlKhaleejion as a Receptionist & Customer Service Representative!
AlKhaleejion Kitchens, a leading kitchen manufacturer in Saudi Arabia, is seeking a friendly and professional Receptionist and Customer Service Representative to join our dynamic team. With over 20 years of experience and a reputation for innovative designs and quality products, AlKhaleejion offers a welcoming environment for all visitors.

Responsibilities:

• Greet and assist customers and visitors professionally.
• Schedule appointments and maintain an organized reception desk.
• Coordinate with other departments to ensure seamless office operations.
• Maintain records and perform administrative tasks as assigned.
• Resolve customer complaints or escalate issues when necessary.

Requirements:

• Bachelor's degree or diploma in business administration or related field.
• At least one year of experience in a receptionist or customer service role.
• Excellent communication and interaction skills.
• Fluency in English; Arabic is a plus.

If you are interested in joining our team, please send your CV to j@**********************.

Job Description - Sales Representative
The sales representative acts as the front face of the showroom, receiving customers and presenting products professionally, completing sales transactions, and managing payment processes accurately. The candidate must possess politeness, persuasive abilities, and attention to detail.

Main Job Responsibilities

• Welcoming customers in a polite and professional manner.
• Understanding customer needs and suggesting suitable products.
• Providing accurate information about products, prices, and delivery times.
• Preparing invoices and following up with customers until the sale is completed.
• Achieving monthly sales targets and contributing to the success of the showroom.
• Maintaining the arrangement and cleanliness of the display and products.
• Executing all cash transactions and card payments accurately.
• Issuing invoices and managing exchanges or returns according to company policy.
• Reconciling and closing the day's sales and providing daily financial reports.
• Maintaining the confidentiality of financial information and cash transactions.
• Updating customer data and assisting in after-sales services.
• Coordinating with the delivery and logistics department regarding orders.
• Contributing to periodic inventory counts.
• Raising feedback or complaints to direct management.

Required Qualifications and Skills

• Nationality: Saudi
• Languages: Arabic (Fluent), English (Intermediate to Fluent)
• Minimum requirement: High school diploma or equivalent.
• Previous experience in sales or cashiering (preferably in furniture showrooms).
• High communication skills and a neat professional appearance.
• Ability to use computers and sales programs.

Salary Benefits

• Basic Salary: 3,750
• Housing Allowance (25%): **
• Transportation Allowance (10%): 375
• Total Monthly: 5,**

About Idaratech
Idaratech is a Saudi ERP/SaaS platform that helps SMEs run their operations end-to-end, with integrations across key government and fintech systems.

Role Summary
We’re growing fast and looking for a hands-on B2B marketer to scale paid acquisition, demand generation, and content for our platform. You’ll own the full marketing funnel for B2B: from paid acquisition (LinkedIn/Meta/Google) and SEO, to content, social, and lead lifecycle management. You’ll partner closely with Sales and Product to turn qualified demand into revenue and build Idaratech’s brand in KSA and the region.

What You’ll Do

• Paid Acquisition: Plan, launch, and optimize campaigns on LinkedIn Ads, Meta Ads, and Google Ads for ICPs/personas; manage budgets, audiences, creatives, and remarketing.
• Analytics & Measurement: Set up GA4 and tracking (UTMs, pixels, conversions), build dashboards, and run cohort/attribution analysis to improve CAC and lead quality.
• SEO & Content: Own keyword strategy, on-page SEO, and content calendar (blogs, landing pages, case studies, email nurtures); brief writers/designers and ship high-quality assets.
• Social Media Management: Manage LinkedIn, Instagram, Snapchat, TikTok, and X (Twitter); plan editorial calendars, publish daily/weekly content, and grow engaged communities.
• Lead Lifecycle & CRM: Manage leads, audiences, and DMs; qualify and route MQLs to Sales, maintain clean CRM lists, and run automations/nurtures to improve conversion.
• Messaging & Positioning: Translate product value into compelling offers, hooks, and creatives tailored to B2B pain points in Saudi SME/ERP space.
• Landing Pages & Conversion: Build/test landing pages (WordPress/Webflow or similar), run A/B tests on headlines, forms, and CTAs, and continuously improve CVR.
• Brand & Campaigns: Plan integrated launches (webinars, partner campaigns, events), support employer branding, and coordinate with agencies/creators when needed.
• Compliance & Localisation: Ensure Arabic/English messaging quality and alignment with local context and business culture.

Required Skills & Experience

• 2–4 years in B2B marketing (SaaS/tech preferred) with proven ownership of paid acquisition and demand gen.
• Hands-on with LinkedIn Ads, Meta Ads, Google Ads, GA4, and Google Tag Manager.
• Comfortable with SEO (GSC, Ahrefs/Semrush or similar) and content writing (blogs, social captions, ad copy).
• Experience managing brand accounts across LinkedIn/Instagram/Snapchat/TikTok/X.
• Strong analytics: building dashboards, reading funnel metrics, and making decisions from data.
• Excellent Arabic & English written communication; crisp ad and landing-page copy.
• Basic creative skills (Canva/Figma) and familiarity with marketing automation/CRM (*, HubSpot, Zoho, or similar).

Nice to Have

• SaaS/ERP domain exposure and understanding of Saudi SME ecosystem.
• Webinar/event marketing, partner marketing, and PR coordination.
• Email marketing & marketing automation flows (lead nurturing, re-engagement).
• Experience with webinar platforms, heatmaps (Hotjar), and A/B testing tools.
• Understanding of attribution models and offline conversion import to ad platforms.